Elderly and vulnerable clientele

Financial services professionals are increasingly dealing with an aging clientele. Due to the trust established over the years and the very personal exchanges necessary for effective financial planning, they are often well-positioned to detect signs of vulnerability, and even financial abuse. However, while advanced age alone is not a sign of vulnerability, many situations require heightened vigilance and considerable caution from advisors. By observing and recognizing signs of vulnerability, applying best practices, and adhering to their obligations, CSF members can effectively support their clients and act in their best interests.